Free Ground Shipping for Orders Over $50
THE HEN HOUSE 2 VINTAGE CHICKS CUSTOMER SUPPORT HOURS ARE MONDAY THRU FRIDAY FROM 9:00AM TO 5:00 PM ARIZONA TIME.
Our customer support office is closed weekends and all recognized US holidays. Orders are processed within 24-48 hours of completed transaction and any order that falls on a weekend or holiday will be processed on the following business day. If you have any questions regarding a recent order please submit your information in the form provided and a member of our team will get back to you as soon as possible.
Any topic you are interested in that is not covered here, please visit our FAQs page for additional info.
We hope that you are always satisfied with your purchase but we realize sometimes things don’t work out however all items purchased on this website are considered FINAL SALE unless your item is damaged or lost in shipping. If this occurs we ask that customers submit their request for return or exchange in the form provided and we will review for consideration. For any approved return purchased directly from The Hen House 2 Vintage Chicks, each item must be returned in its original packaging with a copy of the order receipt and/or packing slip within 7 calendar days from delivery. All item(s) must be unopened, never worn and in excellent condition. Approved returns are accepted up to 7 days from the date of purchase. All packages but be delivered back to our store using a US carrier that provides tracking.
Customers much submit a photo of the damage so that we are able to file a followup claim with the carrier.
